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  • Your First Appointment
    If you are bringing your pet for the first time, please print out and complete our Patient Registration Form prior to your appointment to help expedite the process when you arrive. Be sure to bring the following with you:
    Appointment Policy
    Walk-in clients are welcome, however appointments are preferred. Emergency cases shall always receive top priority followed by patients with previously scheduled appointments.

    Application for New York City Dog License
    Click the link below to obtain an application for your dog's New York City license:
    www.nyc.gov/html/doh/html/vet/vetdog.shtml

    Payment Policy
    We require full payment at the time that services are rendered. For your convenience, we accept Visa, Mastercard, Discover, cash.
    Because medical conditions often arise without warning, we are proud to offer CareCredit. CareCredit is a flexible patient/client payment program, specifically designed for pet healthcare expenses, that makes it easier for you to get your pet the treatment or procedures they need. For more information, please visit www.carecredit.com.

    Patient Arrival Policy
    For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms. All cats must be presented in an appropriate cat carrier or on a leash.

    Patient Procedures
    Surgery, dentistry, and sometimes radiographs require sedation or anesthesia in order to prevent stress and pain. It is important that you withhold food and water after midnight the night before your pet's scheduled procedure. Please arrive at Island Bird Cat & Dog Veterinary Group between 8:00 a.m. and 11:00 a.m. If you need to drop off your pet the evening before, there is no boarding fee.